When a move is on the cards, a life-changing experience is about to occur. That’s because it often involves a change of scenery and would mean getting trustworthy residential movers to make the moving process a successful one. But with many moving companies out there, it’s never easy to pick the right fit. Thankfully, you’re allowed to ask questions to determine what’s best for you. The responses you get will give you an idea about what to expect from the home movers. Here are some questions you can ask:

How Long Has Your Company Been in Business?

The answer will provide genuine insight into their level of expertise and professionalism. Also, a moving company boasting many years of experience can provide better moving services than a company just starting. 

What Are Some of Your Accolades & Affiliations?

It would be more helpful if the potential moving company belongs to industry trade groups or has any accolades they must have received as proof of their top-quality services. Awards are good pointers towards their level of professionalism. 

Can You Tell Me a Little Bit About Your Facility?

Don’t rule out hearing about their warehouse storage capabilities, which could provide solace for your items during your move. Further, with an established and dedicated business location, you’ll get a clear indication of the stability of their business. 

Can I See Some Feedback from Your Prior Customers?

Any moving company worth its reputation should have no problem displaying reviews from some of their prior customers and past projects. If they don’t have samples on hand, pulling them up on the internet for you shouldn’t be a problem. 

Can You Explain the Steps You Take to Protect My Property?

A professional household moving company sets up precautions to safeguard their customers’ belongings, such as the use of plastic wraps and blankets. Hopefully, you’ll get explanations on how they intend to protect your properties, including carpeting and doorways. 

Can You Explain the Claims Process in the Event My Items Get Damaged?

An experienced mover understands that items may get damaged during packing and shipment. Although that’s not always the case, they should have a process in place to address any resultant customer claims. For your home relocation, the provider should also explain Released Value Protection (reimbursement based on item weight) vs. Full Value Protection (reimbursement based on item replacement value). 

Can You Explain Your Pricing Policies?

As long-distance movers, a provider should be able to explain factors that go into calculating their quotes and the additional costs of any optional packing and storage services you may want. They should also explain whether their written pricing is binding or non-binding. 

Learn More About Our Professional Moving and Storage Services 

If you’re ready for a move, it’s only normal to engage the services of the most preferred moving and storage company. Covan World-Wide Moving has over 100 years of experience, ProMover status, and an A+ rating from the BBB. As a world-class residential moving company, we’re prepared to make your move a seamless and successful one. Call today to discuss your upcoming move with our moving specialists. Or fill out our online form to request a free, no-obligation moving estimate for our residential relocation services.